Open Outlook again, and now it should connect to the mail server without asking to enter your credentials. If you are the one who says I forgot my laptop password In this article, we are going to talk about different methods when you forgot laptop password. Search for the Outlook saved credentials under “Generic Credentials” and then click on Remove. Close Outlook, and then do a search for Credential Manager on the search menu, open it and then select Windows Credentials If your Office suite is updated, then remove the old account credentials from the credential manager vault. I think this is a bug that needs get fixed by Microsoft. If you are using Outlook 2013 or 2016, make sure your office suite is up to date. Getting prompts to enter password in Windows Mail app I cannot get windows mail to retrieve email using incoming server .uk. I don’t know if the issue also occurs in Outlook 2016 or so. These users are using Outlook 2013 with Windows 10. The reason why this happens is because when they get prompted to enter their username and password while using Outlook from home, and click the “Remember my credentials” option the account information gets save in the Credential Manager Vault and it doesn’t get updated when they are forced to change the password, but Outlook still tries to authenticate using the credentials saved in the vault.
After that, search for the Outlook account and press the Change button. And then click on Account Settings > Account Settings. Follow the given steps to fix Outlook prompting for password: First of all, launch Microsoft Outlook & click on the File. We have a company policy enforcing people to change their passwords every 180 days, so when they change their account password is when they start having this Outlook issue. Solution 1- Disable Always Prompt for Login Credentials.
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